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Privacy Policy

1. Overview

Atlas Currency (“Atlas”, “we”, “us”, or “our”) is dedicated to safeguarding your privacy and protecting your personal information.

As part of our regular business activities, we gather certain personal data from our clients. This notice outlines the basis on which we handle any personal data that we collect or that you provide to us. Please read this notice carefully to understand our practices regarding your personal information.

This Privacy Policy aims to help you understand what data we collect about you, why we collect it, and how we use it. It also explains how we store and use your personal data when you interact with our website or when we obtain your personal information from other sources.

2. Contact Information for Atlas Currency

For the purposes of the Data Protection Act 2018, the UK General Data Protection Regulation, and the EU General Data Protection Regulation (the “Regulation”):

Data Controller

Atlas Currency Ltd

Address: 20 Birkdale Rise, Hatfield Peverel, CM32JT 

Email: [email protected]

Data Protection Officer

James Butterfield

Data Protection Officer, Atlas Currency

Telephone: +44 (0) 20 8064 0079

Email: [email protected]

3. Types of Information We Collect

3.1 Information You Provide

You may provide us with information by filling in forms on our site, contacting us by phone, email, or otherwise. This includes information you provide when you register, subscribe to our services, place an order, or report a problem.

The information you provide may include:

  • Contact details: name, address, email address, and phone number
  • Identification details: identity documents, proof of address, or business documentation
  • Financial and credit information

You may also provide us with information about beneficiaries, shareholders, trustees, and directors, or other accounts held by financial institutions. You must obtain consent from any third party before disclosing their information to us.

3.2 Information We Collect Automatically

With each visit to our site, we may automatically collect information such as:

  • Technical details: IP address, browser type and version, time zone, browser plug-in types, operating system, and platform
  • Usage data: URL clickstream, pages viewed, search queries, page response times, download errors, length of visits, page interaction details, and phone numbers used to call our customer service

3.3 Information from Other Sources

We may receive information about you from third parties, such as business partners, subcontractors, analytics providers, and credit reference agencies, in accordance with the Regulation.

4.Cookies

Cookie Policy

Please review this cookie policy (“policy”) thoroughly before using the www.atlascurrency.co.uk website (“site”, “service”) managed by Atlas Currency (“us”, “we”, “our”).

What Are Cookies?

Cookies are small text files placed on your computer or mobile device by a website’s server. Each cookie is unique to your web browser and contains anonymous data like a unique identifier, the website’s domain name, and various numbers and characters.

Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the optimal performance of our website. They enable basic functions such as user login and account management. For example, these cookies help us recognise you once you’ve logged into your account.

Performance Cookies

Performance cookies help us operate the website according to your preferences. For instance, they allow us to remember your username and site customisations during future visits.

Analytics Cookies

Analytics cookies are used by us and third-party services to gather aggregated data on how visitors interact with our website. These cookies do not store personal information such as names or email addresses but help us improve the site’s user experience by analysing usage patterns.

Managing and Deleting Cookies

If you wish to restrict or remove cookies set by our website, you can do so through your browser settings. Alternatively, you can visit www.internetcookies.org for detailed instructions on managing cookies across various browsers and devices. This resource provides general information about cookies and guides on deleting them from your device.

Contact Us

If you have any inquiries regarding this policy or our use of cookies, please contact us at [email protected].

5.How We Use Your Information

5.1 Information You Provide

We use this information as per applicable data protection laws:

  • To fulfil contractual obligations and provide requested information, products, and services
  • For communication and notification purposes
  • To comply with legal obligations related to anti-money laundering and fraud prevention
  • For internal research, analytics, and service improvement
  • To inform you about new products and services, with your consent or under legitimate interest

5.2 Information from Other Sources

We may combine this information with data you provide and use it for the above purposes.

5.3 Information Sharing

We may share your information with selected third parties, including:

  • Business partners, suppliers, and subcontractors
  • Analytics and search engine providers
  • Credit reference agencies
  • Law enforcement, where required by law
6. Data Storage

Your data may be transferred and stored outside the UK, including the EEA, under relevant data protection laws. We ensure high levels of protection for your data, whether stored by us or our contractors.

We use encryption for payment transactions and require you to keep your passwords confidential.

While we strive to protect your data, internet transmission is not completely secure. Any transmission is at your risk, but we use strict security measures to prevent unauthorised access.

7. Your Rights

You can contact our Data Protection Officer at [email protected] to exercise your rights, including:

  • Requesting information about our data processing
  • Accessing and correcting your personal data
  • Requesting deletion of data no longer necessary
  • Withdrawing consent for data processing
  • Objecting to data processing
8. external links

Our site may contain links to external websites. These sites have their own privacy policies, and we are not responsible for their practices. Please review their policies before submitting any personal information.

9. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected and to comply with legal obligations. Typically, we retain data for the duration of our engagement and for 6 years afterward.

Fraud prevention agencies may hold your data for different periods, up to 6 years if you are considered a fraud or money laundering risk.

10. Changes to This Privacy Policy

This policy was last updated in July 2024. Any future changes will be posted on this page and, where appropriate, notified to you by email. Please check back regularly for updates.

If you have any questions, concerns, or complaints about this policy, please contact us at [email protected] or call +44 (0) 20 8064 0079

Atlas Currency
20 Birkdale Rise, Hatfield Peverel, CM32JT